How many years has Bateman Funeral Home been in business?
It was founded in 1914 by the Bateman family who owned and operated it until brothers Gene and Dene Bateman semi-retired in 1999.
Is Bateman Funeral Home and Pacific View Memorial Chapel & Gardens a private or public company?
Prior to our family ownership, it was operated by a large out of state corporation. In 1999, brothers Gene and Dene semi-retired and sold to an out of state company who operated both funeral homes and cemetery locations until 2010 when two Oregon native Funeral Directors, both having homes on the Oregon coast and long time friends of the Bateman family, purchased the businesses from the out of state operators. We are now a private company owned by local Oregon families. Our staff resides in both the Newport and Lincoln City areas and are available to assist you 24 hours a day. We currently have affiliate family locations and offices in Multnomah, Washington & Clackamas counties in the greater Portland Metro area.
How do your prices compare to other funeral homes?
Honestly, we don't know what every other funeral home or crematory charges. However, don't be fooled by a discount funeral home or "specialty" cremation service offering "cheap" pricing which may not be the lowest price after all. We we don't believe a family should spend their life savings on funeral or cremation expenses. Because this is our family owned philosphy, we offer the most reasonable published prices on the Oregon Coast. Compare our costs, failities and staff and you will most likely find out that we have the best full service facilities, the most dignified caring staff...and...the lowest cost. We offer premium facilities and service without premium prices!
If your locations and staff are larger and have "full service" facilities, how can your prices be lower than others on the Oregon Coast?
That is a very good question. When we purchased the two funeral homes and cremation centers from the former large out of state corporate owner in 2010, we were determined to structure our family operated business in a way that we could offer premium service, facilities,and staff at the lowest cost to members of our community. Because this was our business plan from the beginning, we have been able to successfully accomplish that goal. We promise to do our best to keep it that way.
How can your new family pricing be less than out of state corporate owners?
Because we purchased Bateman Funeral Home and Pacific View Memorial with the idea of returning these well known firms to local family ownership, we wanted to also return the pricing methods to something every family could afford. This is our business philosphy and we will always offer the finest facilities and professional caring service with the most reasonable costs in your community.
If I paid for my funeral or cremation in advance, will my money be protected?
Any monies paid to us in advance of need is placed into a state audited trust or insurance fund and held in accordance with all applicable laws. Annual reports are submitted by a third party administrator.
If I change my mind, how much money will I get back?
Upon your written request, any amounts placed into trust funds can generally be returned to you in accordance with applicable laws. Any amounts placed into insurance funds can generally be returned to you in accordance with the terms of each individual policy.
Does the price I pay today in advance for funeral, cremation or cemetery merchandise stay the same?
Generally yes, if the merchandise is manufactured and delivered at the time you pay in advance. If the merchandise is an urn or cemetery marker, you can store the merchandise at home or have it placed ahead of time at your permanent memorial. If the merchandise is large, like a casket, it may be impractical to store it at home. Because we have no control over our cost of delivering merchandise in the future, there may be additional charges at that time if the merchandise was not initially delivered to you.
Will I pay income taxes on money held in trust?
Possibly, however each individual’s personal finances are different and you should check with your financial advisor or accountant.
If I have an insurance policy to help cover funeral expenses, can I assign it to any funeral home I want?
Yes, even if you have made arrangements elsewhere, by law you always have the right to change it. We specialize in assisting you with filing the claim with the insurance or trust company.
If I have already arranged for my funeral or cremation in advance at another funeral home, can I change my mind and transfer my plans over to your funeral home? Yes. The law says you have the right to choose (or transfer) to the funeral home or crematory of your choice. We accept and honor most plans from other funeral homes and can assist you in transferring these if you wish. We may even be able to save you money and provide a credit or a refund in some cases.
Who obtains the death certificate?
As part of our service, we facilitate the completion and recording of all required documents. We can also order additional “certified copies” of the death certificate for estate or insurance settlement purposes.
Why must I give you my social security number?
Most states require proper recording of the death certificate and insurance companies require proof of death and “advance planning” documents require all of your personal data, including social security numbers. Because of this, we are bound by confidentiality agreements and your information is secured in your permanent file with us.
Can I arrange a “personalized” service with your company?
Since most people have individual ideas and life styles, we encourage each and every family to “personalize” their wishes for memorial or funeral services. The most meaningful memorial is a tribute designed around the person’s lifestyle. Our staff can also assist you with the personal design and purchase of a reasonably priced cemetery headstone or memorial marker.
If I choose cremation, can the ashes be scattered?
The choice to scatter ashes or place them in a permanent memorial location is a personal matter. Some also choose to go out on a boat arranged by us for a “formal” sea scattering ceremony. However, most people choose to have a permanent memorial in the cemetery of their choice.
How long will you hold the ashes after cremation?
If arrangements for taking personal delivery of the ashes has been made, we can hold them for a reasonable length of time. However, after that time arrangements must be made for delivery or permanent placement at a memorial site.
Do you operate your own crematory with your own certified technicians?
Yes, other funeral homes on the Oregon coast may offer cremation, but may transfer your loved one out of their care to a third party crematory operator in another town. WE DO NOT DO THAT! We own and operate the only two state certified "on-site" crematories in Lincoln county located right at our establishments, assuring the highest possible standards and no out of town transport costs. You are invited to inspect our two cremation centers upon request.
Am I required by law to use a funeral home?
No. However, most people do not have the facilities or necessary equipment to provide the services that are needed at this time. In addition, regulatory issues must be adhered to along with numerous documents that need to be prepared for final disposition. These are complex and time consuming issues. By engaging a funeral home to facilitate these services on your behalf, you have access to their facilities, professional staff and other valuable resources. This generally provides emotional comfort for those going through this process.
Am I required to purchase caskets, urns or other funeral or cemetery merchandise from your funeral home or cemetery?
No. However, most people have found that purchasing these items from third parties or Internet sellers has not saved them considerable amounts of money over what they would have paid by purchasing directly from us. Our merchandise selections and prices are reasonable and generally compare favorably with third party and Internet sellers. In addition, when these items are purchased at our location, you can generally see them directly and immediately know if it is suitable and acceptable for your needs.